Business Analyst and EA to CEO - 12 month Fixed Term Contract in Cork-Campus One, Ireland

Voxpro Direct Employer



Description and Requirements

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Voxpro powered by Telus International is an award winning outsourcing organization that has been in business since the 1980s and has grown considerably over the years through passionate leadership. Voxpro became part of TELUS international in 2017. We are a premium provider of beautiful customer experience, technical support and sales operations solutions to giant, global iconic brands that are changing the world. To deliver upon our belief system, we build teams of people who share our perspective and passion. Voxpro people are big hearted, curious, and passionate about servicing their customers and motivated to make a difference. We are all about people and all work together as a large team to achieve the best outcome for our clients.


We strongly believe Our success is our people and are now looking for a Business Analyst & EA to support the needs of our busy and dynamic CEO, allowing him to concentrate his time, effort and priorities on strategic initiatives and continued growth of the company. This role will have dual responsibility to provide business administration to the CEO and also manage his workload and organise schedules.


You will be an integral part of the CEO Office with a strong knowledge and understanding of the companys financial performance.

Main Duties and Responsibilities:

  • Provide business analysis and administrative assistance to both the CEO and the CEO's Office

  • Manage agendas, communication and meeting materials for all leadership & board meetings and site visits, webcasts, town hall events

  • Develop executive presentations for internal and external events. This requires an understanding of financial, strategy and ability to think strategically

  • Develop executive reporting, including creation and maintenance of an executive dashboard to reflect project performance, and performance against Performance Agreement objectives

  • Poses a high level of initiative, independent decision making with ability to handle confidential information

  • Provide information, data and analytics to the CEO on a timely basis to ensure effective input and decision making

  • Ensure that all emails sent to the CEO are followed up, updated and filed accordingly to ensure transparency

  • Schedule meetings and maintain the CEOs diary in conjunction with the CEO Office

  • Receive calls from customers, contractors and suppliers and filter them accordingly for the CEOs office

  • Maintain appropriate records and files as required by the CEO or the CEO Office

  • Record minutes of meetings as required by either the CEO or the CEO Office

  • Accompany CEO for business travel where needed - local and international

  • Organise travel and accommodation arrangements for CEO and CEO Office, or where necessary ensure the same has been completed

  • Manage business relationships at senior stakeholder level

  • Assist the CEOs office in facilitating effective decision-making

  • Coordinate the execution of strategic initiatives

  • Liaise with internal and external stakeholders ensuring smooth communication and time management

  • Maintain contact daily with the CEO or CEO Office when they are offsite on business, with a brief outline of messages and any issues that need to be dealt with

  • Provide additional administrative duties as requested by the CEO or the CEO Office from time to time

  • Manage ad hoc projects as needed


Experience/ Requirements:

  • Masters or Bachelors Degree in Accounting or Business Administration

  • Ability to read financial statements and analyze company performance

  • Strong project management and analytical skills

  • Strong interpersonal, influencing, and organization skills

  • Excellent communication and presentation skills including proficiency in PowerPoint, Excel, Google Suite of applications and social media platforms

  • Demonstrated ability to be effective in a high volume, fast paced, changing environment

  • 20% (international / local) travel will be required as part of this role. The successful candidates will therefore need to be a car owner and hold a Full EU/ UK Drivers License

  • Strong Financial and administrative experience and eye for details


Key Competencies:

  • Commercial Awareness

  • Strong Data Analytical skills

  • Financial and Business Acumen

  • Results Driven

  • Action Oriented

  • Comfort Around Higher Management

  • Time Management

  • Excellent Attention to Detail

  • Interpersonal Savvy, Adaptable & Flexible

Additional Job Description

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Required Language(s)English

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